Privacy Policy
Effective date: May 2026
1. Who we are
MTD Ready is operated by Blackneon Ltd, a company registered in England and Wales (company number 17136441), with registered office at 66 Paul Street, London, England, United Kingdom, EC2A 4NA.
If you have questions about this policy, contact us at support@blackneon.ai.
2. Information we collect
- Purchase information: your email address, order details, payment status, and receipt information processed through Stripe.
- Support communications: anything you send us by email, including refund or download support requests.
- Usage and device data: pages visited, referring URLs, browser/device information, approximate location, and advertising attribution where you consent to analytics/advertising cookies.
We do not store your full card details. Card payments are handled by Stripe.
3. How we use your information
- To process purchases and provide access to the MTD Ready Toolkit.
- To respond to support, refund, and customer service enquiries.
- To prevent fraud and maintain the security of the site.
- To understand how visitors use the site and measure advertising performance, where cookies are accepted.
- To comply with legal, tax, accounting, and record-keeping obligations.
4. Legal bases under UK GDPR
- Contract: to fulfil your purchase and provide the digital product.
- Legitimate interests: customer support, fraud prevention, service improvement, and basic business administration.
- Consent: analytics and advertising cookies where required.
- Legal obligation: tax, accounting, and compliance records.
5. Third-party services
- Stripe — checkout, payment processing, receipts, and fraud prevention. See Stripe's Privacy Policy.
- Google Analytics / Google Ads — analytics and advertising measurement, where you consent to cookies.
- Vercel — website hosting. See Vercel's Privacy Policy.
6. Cookies
We use essential cookies and similar storage needed for the site to work. With your consent, we also use Google Analytics and Google Ads cookies to understand traffic and measure purchases from advertising.
You can accept or reject non-essential cookies using the cookie banner. You can also control cookies in your browser settings.
7. Data retention
We keep purchase and accounting records for as long as required by law. Support emails are kept only as long as reasonably necessary to handle the enquiry and maintain business records.
8. Your rights
Under UK GDPR, you may have rights to access, correct, erase, restrict, object to processing, or request portability of your personal data. You can also withdraw consent where processing is based on consent.
To exercise your rights, contact support@blackneon.ai. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
9. Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last updated.
10. Contact
Blackneon Ltd
66 Paul Street, London, England, United Kingdom, EC2A 4NA
support@blackneon.ai